Testimonials

Determined of purchasing a highly sophisticated astronomical setup not available in the country where I am currently living I did my research and approached several dealers in various countries. The response I received from Astro Scientific was refreshingly different and simply unique in its own way. Albert Lim is a passionate and a dedicated customer-oriented specialist who with his professional yet informal and friendly approach took me by the hand through my 101 questions and my complicated order from A-Z. In the process Albert patiently shared his deep knowledge of astrophotography and other astronomical techniques. Astro Scientific takes customer service to a different level. Albert Lim will be your dealer, your professional adviser, astronomy tutor and friend all along.

The best part of shopping in Astro Scientific is the willingness of the sale staffs to share their field experience with you. Their deep expertise in astronomy, professionalism and friendly service will never disappoint you. For those who want to start your astronomy hobby, I strongly recommend to shop in Astro Scientific rather than purchasing via other internet sources.

I was a complete amateur and when I went to your shop to buy a telescope I was truly impressed. Your staff has been so patient in talking to me and answering all my umpteen beginner’s questions and providing so much wonderful advice. Your honest advise and the great care your staff took to explain the differences between all the different type, make and size of telescopes so clearly took me by complete surprise. I did end up buying the exact telescope I needed. Thank you so much !

I bought a fairly expensive equipment from them a year ago to commence my interest in astronomy. I can vividly recall the process of it till today. The staff of Astro are truly professional in their approach and they share their passion and knowledge freely and generously with me, giving their sincere advice. I greatly appreciate their professional approach to customer service and that gave me the confidence to purchase the equipment from them as oppose to buying them at a cheaper price over the internet. I continue to keep in touch with the staff and especially Albert, who always impress me with his knowledge and passion.

It brings me great pleasure to write to you thanking you for the excellent service I received when I came to your store at the Singapore Science Centre. The professional service I received from your staff from the time from I entered the shop, to browsing of your wide array of telescopes, to learning what a beginner should begin this hobby with is just beyond words. They were very patient with my questions and answered them in the way where even a beginner like me could understand. All this made me realize that I was in good hands and I decided there and then to get a mid level telescope, the NexStar 6SE. I must say that I was told by friends to order a telescope online but I realize that although it might be a slightly cheaper option, it is not advisable at all. The knowledge that your staff and yourself have shared with me is beyond any book one could read and it has made this new found passion of mine all the more enjoyable. I am definitely looking to upgrade to a much bigger telescope in future once I have a better understanding of the universe and there is only ONE place I would go and that is, Astro Scientific Centre Pte Ltd where I can be assured excellent service. Thank you Albert, Jeffrey and Karen for making this new hobby of mine such an enjoyable and gratifying experience!

Hi Albert and team, Thanks for the wonderful service and advice given to me when I wanted to get a telescope and accessories suitable for my needs. My discussions with you on astronomy was thoroughly enjoyable and your advice has been invaluable for me to make the right choices so that I can enjoy my hobby of amateur astronomy fully. Thanks once again for your help and all the best!

I have dealt with Astro for years now and the level of service commitment and technical support I have received over the years is outstanding to say the least. I know of other smaller companies that exist and while I may save a little on a few items if I purchased from them, I chose not to. The reason is I treasure dearly our good relationship over the years – besides, that little bit of savings count for nothing compared to the great professional service and support provided by Astro. The good advise you have given me alone over these years would have already saved me so much more in terms of thousands in cost, time and frustration.

I’d like to put in writing my sincere and deep appreciation of your efforts over the past few days to answer, provide solid advise and support for my many questions pertaining to astrophotographic equipment. Your customer service stands among the best I have ever experienced – a sincere thank you. I consider myself a rather experienced amateur but the depth of astronomical knowledge and expertise you and your staff have displayed never cease to amaze me. At least I thought I knew but now I feel in fact how little I really know. I can see you are all dedicated professionals and I would not hesitate to recommend anyone interested in astronomy to talk to you for honest, unbiased and truly professional advice.

The service was impeccable. Both Mr. Jeffrey Lim + Carole were most helpful. They are also knowledgeable in astronomy. Keep up the good work. Wish you future success.

I have been a regular customer of Astro Scientific Centre. The store stocks up a great variety of telescopes and accessories, for the beginner to the more advanced amateur astronomers. I have purchased various types of astronomical telescopes (refractors, Schmidt-Cassegrains and Newtonians ranging in aperture from 3 inches to 9.25 inches), binoculars and astronomical accessories and I have to say that I am very satisfied with the quality of the products. I am also very happy with the after sales service. Any issue is immediately attended to by the counter staff and even personally by the owner Albert Lim himself who is very helpful.

It is always wise to be a little cautious when dealing with an unknown vendor. From the first go I become more and more confident that I was getting the professional advise I needed and not just being marketed to make a sale. My thanks for this and from your point of view means I will be back for more purchases and also recommend you when I can.

Very helpful with suggestions. True astronomy enthusiasts.